What is Vishing?
Also known as: voice phishing, phone scam
Vishing is phishing over a phone call. The caller poses as the bank, IT support, the police or a manager and, during the call, asks for a password, a one-time code, a transfer or the installation of remote access software.
Caller ID spoofing lets a scammer display a familiar number, so recognising the number proves nothing. AI-generated voices are increasingly used too.
How to spot it
- Pressure: "you have to do this now"
- A request for a code, password or remote access
- A call you were not expecting
What to do
- Hang up and call the organisation back on its official number
- Never read out a one-time code over the phone
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